Terms of use

  • This website is owned and operated by Southern Cross Assist Pty. Ltd. (92 614 424 421). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Southern Cross Assist Pty. Ltd.’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.
  • The term ‘Southern Cross Assist Pty. Ltd.’ or ‘us’ or ‘our’ or ‘we’ refers to Southern Cross Assist Pty. Ltd., the owner of the website, whose registered office is 92 614 424 421, Queensland. The term ‘you’ or ‘your’ refers to the website user.
  • Your use of this website is subject to the following terms and conditions:


  • Governing law
    Southern Cross Assist controls and operates this Website from its offices within Australia. Your use of this website and any dispute arising out of your use of it is subject to the laws of Queensland.  If you choose to access this Website from another location, you are responsible for compliance with applicable local laws.
  • Revisions to Terms of Use
    These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments
    Website contents, ownership, and use restrictions
    The material on this Website is protected by copyright under the laws of Australia and other countries through international treaties.  Unless otherwise indicated (except for information sourced directly from or through links to third party websites) all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this Website including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by Southern Cross Assist and its related companies.
  • Information from and advertising and links to third party websites
    This website may also include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
    Please refer to the relevant third party websites for all information regarding the third parties' products and/or services. Third parties are solely responsible to you, subject to their conditions, for all issues relating to their website including information, goods, services, warranties, prices and the delivery of any goods or services you purchase on the third party website.
  • Personal, non-commercial use
    You are not authorised, without Southern Cross Assists prior written permission to exploit any of the Online Content for commercial purposes or other purposes that are not expressly permitted under these Terms of Use.
  • Prohibited conduct
    You are not authorised, without the prior written permission of Southern Cross Assist, and any other owner of rights in the relevant Online Content that you access via this Website, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.
    No trademark (whether registered or otherwise) that is contained on this Website or otherwise used by Southern Cross Assist may be used without the prior, specific, written permission of Southern Cross Assist or of the owner of that trademark.
  • General prohibitions
    You must not upload, post, transmit or otherwise make available through this Website any material which:
    1.    violates or infringes the rights of others (including their privacy and intellectual property rights);
    2.    is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
    3.    encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site;
    4.    affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or
    5.    breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Southern Cross Assist Pty Ltd to take remedial action under any applicable industry code.
  • Disclaimer
    Southern Cross Assist is providing the online content on this Website on an 'as is' basis and use of this content is at your own risk. Southern Cross Assist and its related affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on this Website (including in relation to any products). To the extent permitted by law, Southern Cross Assist and its related affiliates, licensors or licensees, and their respective directors, officers, employees or agents will not be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this Website.
  • Indemnity You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.